Shipping policy

 

Shipping Policy

At Jenni and Janki, we strive to deliver your orders quickly and efficiently, both within India and internationally. Below are our shipping charges, timelines, and policies.

1. Domestic Shipping (Within India)

  • Processing Time: Orders are typically dispatched within 24 hours of purchase.
  • Delivery Time: Once shipped, delivery takes 3-7 business days, depending on your location.
  • Tracking: A tracking link will be shared via email/SMS once your order is dispatched.

Domestic Shipping Charges

  • For orders below ₹1,000:
    • Prepaid: ₹60 shipping charge.
    • COD: ₹150 shipping charge.
  • For orders ₹1,000 and above:
    • Prepaid: Free shipping.
    • COD: ₹75 shipping charge.

2. International Shipping

We ship to 200+ countries worldwide using trusted courier partners such as DHL, FedEx, and UPS .

  • Shipping Charges:
    • Flat ₹1,600 for international orders upto ₹10,000.
    • Free shipping for international orders above ₹10,000.
  • Delivery Time:
    • All international orders are delivered within 5-15 business days.
  • Tracking: A tracking number will be provided once your order is shipped.

Customs Duties & Import Taxes (For International Orders)

  • Import duties, customs charges, and local taxes may apply based on your country’s regulations.
  • These charges are not included in the order total and must be paid by the customer upon delivery.
  • We recommend checking with your country’s customs office for potential duties before placing your order.

3. Restricted Countries

While we ship to most destinations, we do not ship to:

  • North Korea
  • Iran
  • Cuba
  • Syria
  • Sudan
  • Crimea Region (Ukraine/Russia conflict zone)

If you are unsure about shipping availability to your country, feel free to contact us.

4. How to Track Your Order?

  • You can track your order via the link provided in your email/SMS.
  • For any shipping inquiries, reach out to us via:

We are happy to assist you with any queries!

💖 Jenni and Janki – Crafted to Capture Attention